Alternative Dispute Resolution And Medical Negligence
Published by Chris Whitelaw on October 11, 2009 in Medical Negligence | 3 CommentsIn 204 Natalie Gray wrote a piece in the Journal of Law and Medicine titled “Reforming the relationship between medicine and the law of tort.” In that article she examined the fault-based adversarial system that we have as applied to medical negligence claims. She concluded “The adversarial system of medical negligence fails to satisfy the main aims of tort law, those being equitable compensation of plaintiffs, correction of mistakes and deterrence of negligence. Instead doctors experience litigation as a punishment and, in order to avoid exposure to the system, have resorted not to corrective or educational measures but to defensive medicine, a practice which the evidence indicates both decreases patient autonomy and increases iatrogenic injury. This is unacceptable and suggests that the government’s medical indemnity package has missed the point.”
Her article was her opportunity to suggest an alternative approach.
She pointed out that the adversarial approach reduced the chance of early resolution of allegations of poor medical practice and encouraged delay and increased costs.
She also pointed out another side effect – “the impact of being sued may be out of all proportion to the alleged mistake, or indeed, the adverse outcome.”
Another relevant observation she made – “Defensive medicine impacts negatively on the doctor-patient relationship.”
She came to the conclusion that the creation of a non-adversarial method of awarding compensation to patients, coupled with a non-threatening environment in which doctors may analyse the shortfalls in any aspect of their medical practice would hopefully lead to a higher satisfaction among injured patients and higher -quality overall patient care.
By developing a structure in which doctors can facilitate the awarding of compensation to deserving patients, some of the public mistrust of the medical profession may be dissipated.
Similarly, by sparing doctors the indignity of having their patients assert that they breached their “standard of care”, rather than just having made a mistake, doctors may once again learn to trust their patients.
She advocates that all stake holders would be better off if a system that generates antagonism and mistrust was replaced with a new system that is based on co-operation.
What are your thoughts on this?
How can the different perspectives and interests of patient, doctor and medical indemnity insurer be reconciled and accommodated in a way that would allow the majority of disputes to be handled a way that removed the causes of antagonism and mutual distrust?
How can ADR strategies be used earlier and in more effective ways to promote early resolution and settlement and spare all concerned from having to engage in pre-trial litigation process first and incur substantial legal costs first before they open the door to ADR processes?
Your insights or perspectives on this would be highly appreciated.
AUSTRALIAN DISPUTE RESOLVER
Moderator: Christopher Whitelaw

father of a severly disabled boy :
Date: November 11, 2009 @ 12:48 pm
Yes, There has to be a better way than the current system,We have been waiting nearly ten years for my son to be compensated for his injuries, i have witnessed first hand some very un-ethical behavour.Stop and think for a minute would you like to be treated like a scum if your son was brain damaged in a car accident or at work, Well thats how it is in the current system. Most of all i must say it really does breed some deep deep deep anger and that is a very dangerous way to have a system . There is a saying if it works dont fix it well im telling you first hand with ten years of bankrupt from the systems costs it aint workin boys and girls fix it up or go back to the old ways before laws where around and it was an eye for an eye?????
Chris Whitelaw :
Date: November 11, 2009 @ 2:20 pm
The current system is heavily influenced by insurers attitude to risk management. As they are usually the ones calling the shots the medical personnel have to fall into step with this approach to ensure continued insurance cover. If the risk exposure is very high it will often exacerbate the alienation that injured persons and their families will experience as they seek legal redress for alleged medical negligence. Medical Insurers do participate in ADR processes but in my view, most of the time, not earlier enough and they still insist on forcing the claimant to go to great lengths in putting up the “proof” before they will utilize Alternative Dispute Resolution and even when they do utilize ADR they utilize it simply as a form of hosted settlement negotiations (hosted by a Mediator). In my view this “factory style” ADR that is now an entrenched part of the “justice system” when people are litigating in the courts. It is far cry from what I would call “Real ADR” that can be accessed by parties at whatever stage a dispute is at. The whole point and purpose of this blog is to help delineate more clearly what is “Real ADR” in the civil justice system.
nomoreaccidents :
Date: April 20, 2010 @ 2:36 pm
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