I was recently interviewed by Lawyers Weekly.

Here is the link - <http://www.boxbreakers.com.au>

They are conducting interviews with people who they think are doing things outside of the box - i.e. in an unconventional way or breaking new ground.

Chris Whitelaw

Dispute Resolver

If you have been reading my blog posts since this blog opened about 8 weeks ago you know that  a constant theme has been that ADR (alternative dispute resolution) will nine times out of 10 offer better (i.e. more efficient and less expensive) methods to help people and businesses resolve their disputes than the combative and confrontational litigation model.

You will also see that I did an early review of the new ADR organization “End Dispute” backed by former Chief Judge of the Commercial Division of the Supreme Court Andrew Rodgers and by Justice Michael Kirby after he retired from the High Court - where End Dispute is the business world’s own response to the tortuous litigation model that drains their pockets and puts all the power and control in the hands of lawyers and judges.

So I was pleasantly surprised when, this morning, I unrolled my Saturday Financial Review, and saw the heading “Lawyers’ Cosy Club Threatened.”

Here is a summary of that articles written by James Eyers -

• EndDispute was officially launched by the Federal Attorney General in June 2009 at Parliament House in Sydney to, in his words “celebrate a new venture” and he lamented the the cost to taxpayers of providing well heeled litigants with courts to wage corporate battles.
• The AG said “In these difficult economic times it is critical to ensure that businesses can resolve disputes in quicker and more cost effective ways and ADR has a critical role to play here.”
• A trend is under way that may not be well received by the legal fraternity. They are now facing rivals who aim to undercut them by simplifying complexity for clients and helping them sort out their problems outside the court system and thereby avoiding its attendant financial and emotional stress.
• This alternative way of addressing and resolving disputes will help clients avoid their cases being managed by lawyers in a way that keeps them endlessly running on with the meter ticking relentlessly.
• Organizations like End Dispute will charge a management fee rather than charge on a time costed basis.
• Such organizations will focus on what are the “real issues” of the dispute not just the “legal issues” identified by lawyers.
• The new process of dispute resolution will focus on such methods and tools as “early neutral evaluation”, mini-trials and versions of the European civil justice hearings that focus only on documents with the assistance of a trained facilitator selected from a panel of experts.
• Many of the panel experts are non-lawyers - but they have training and background skills eminently suitable to help resolve disputes in their area of expertise.
• If organizations like End Dispute succeed it will be because lawyers are failing to efficiently manage litigation and failing to meet the expectations of both the clients and the efficient administration of justice.
• Justice Kirby has commented “The cardinal weakness of the legal system is that access to justice in the hands of lawyers is occasioned by the highly expensive technique of interposing talented lawyers between the decision-maker and the disputants.”
• Justice Rogers has said “Lawyers can often inflame a conflict.”  He singled out cross examination “which seeks to tear holes in opponents.” He said this was not conducive to ongoing business relationships.
• Justice Rogers said that 90% of commercial disputes turn on issues which are business issues, not legal issues.”
• ADR aims to shortcut the process of factual exploration that takes place in the litigation model. ADR seeks solutions that often have nothing to do with “legal principle”, which is what lawyers chiefly focus on. They look for solutions that will achieve a sensible commercial outcome.
• The article reports that Mary Walker, a barrister and ADR specialist who is Chair of the Law Council’s expert standing committee on ADR as saying “The arrival of companies like End Dispute should be a call to arms for lawyers.” She warns that lawyers who do not react to client demands for ADR will risk losing the work to non-lawyers ADR facilitators.
• Another commentator, Joanne Rees of the Ally Group, has said “Chasing every rabbit down every rabbit hole (as lawyers are prone to do) is usually overkill but is justified by lawyers as ‘risk handling’. This process, however, necessitates the client spending a very large amount of money on unnecessary costs.”

I recognized these problems in the conventional litigation system years ago and my personal response has been to move myself more and more into the field of ADR and this culminated in my establishing a service model that reflects this new ideology in practice - and this is fully explained on my website at www.chriswhitelaw.com.au.

I launched this blog, on its own separate domain and hosting to create a timely place and space for lawyers and non-lawyers, and all other stake holders in the civil justice system who have a genuine desire to be more responsive to client needs and expectations to have their say and to engage in open discussion about how to improve on what we currently have.

Christopher Whitelaw

www.chriswhitelaw.com.au

Have you heard of “EndDispute”?

EndDispute is a good example of the corporate world looking after its own best interests. Commercial disputes are said to be on the rise and both governments and courts and corporate clients are more and more looking to alternatives to traditional litigation to reduce the cost of accessing and administering justice.

EndDispute was recently launched (early May 09) by former chief judge of the NSW Supreme Court Commercial Division Andrew Rogers QC along with ADR expert and academic Tania Sourdin and former Chair of Dibbs Barker Gosling, Peter Everett.

The founders have said in media reports that they decided to take the initiative and launch the new dispute resolution centre as a response to the massive legal costs generated in prolonged commercial litigation like the recent C7 case. It was also a response bred out of building frustration with court-annexed ADR that has a heavy focus on mediation and arbitration and lacks flexibility to cater to the needs of commerical disputes.

EndDispute will take on the full management of the ADR process OUTSIDE of the court processes and will address all the possible issues in a commerical dispute such as discovery, negotiation, neutral evaluation of discreet issues in the dispute, expert determination of some issues, mini-trials to dispose of some issues but relying only on documents submitted by the involved parties.

The founders have stated THE WHOLE CONCEPT IS FITTING THE METHOD AND THE FACILITATOR TO THE DISPUTE. They will seek to make more effective use of the whole range and scope of ADR technologies and resources.

This is a top end of town corporate response to the inadequacies and failings of the present court annexed ADR machinery. The current system has become too rigid and narrowly focused on both court appointed mediators and private mediators simply attempting to settle disputes by doing not much more than hosting an expensive settlement conference between the parties and their lawyers. Some ex judges have become very good at applying pressure to bring the parties to a final resolution but many fail to do justice to the full potential of skilfully and strategically applied ADR methodologies and simply preside over a hosted settlement conference acting as a shuttle service between the two camps after they bunker down in their respective rooms and commence the very linear and uncreative process of simply conveying messages to each other via the agency of the mediator.

There are far more and better ways that a skillful and proactive ADR practitioner can assist disputants to find a pathway to resolution of a dispute.

This National Dispute Resolver Blog will hopefully become a place where players in the justice system can openly debate and discuss what works and what does not work in different situations and sets of circumstances. Hopefully it will become a place where they can swap stories and provide valuable insights to each other. Why keeping winning strategies to yourself? Why not publish them here and by doing so help other ADR practitioners to lift their game and thereby deliver more value to their clients.

To Your Success!

Christopher Whitelaw