What am I ?
- A registered legal practitioner since 1981.
- An Accredited Mediator since 2000 and now fully accredited under the new national accreditation standard.
- An Arbitrator since 2000.
- The holder of three tertiary degrees including a Master of Laws.
My Credo
My market credo is that if you are a highly skilled expert at what you do then you should show your own faith in yourself and your skills by insisting that you only be paid if you obtain an agreed successful outcome, as mutually defined by you and your client, at the time your services are retained.
Isn’t this what "the customer" wants in all other segments of the marketplace? Do people want to pay for a poor meal? Do they want to pay for defective plumbing services? Do they want to pay for expensive business consulting if it fails to improve their bottom line? Do they want to pay for an expensive medical negligence suit if the suit fails? Do they want to pay for a better TV screen if it fails to deliver a better picture?
The answer is of course "No". In each case they expect only to pay for a product or a service if that product or service delivers the expected result.
But if the product or service does produce the expected and hoped for result or outcome that same client or customer is quite prepared to pay a very good price for it – even above an average "market price".
The Better Way
The better way is setting up a process to analyse, manage and resolve the dispute that has these essential ingredients -
- A genuine willingness and intention of the parties in dispute to opt out of the combat zone and mindset that is referred to as "litigation" and embrace an alternative approach to dispute resolution that focuses entirely on the parties themselves, with expert assistance, determining what the true issues in the dispute and how they resolve those issues to their mutual satisfaction;
- The right environment, culture and system within which to assist the parties to manage and resolve their own dispute;
- The right level of knowledge and expertise being applied to assist the parties to manage and resolve their dispute on their own.
My success rate
My success rate to date with applying the "better way" to dispute management and resolution has been very high – about a 95% success rate. This means that in just 5% of the cases I take on, that meet my carefully designed criteria and satisfy my pre-conditions, my efforts are in vain and I do not receive a fee for my services except at the parties discretion. Some do elect to pay me even without achieving their preferred outcome as they appreciate the amount of skill and effort I devote to helping them achieve finality to their dispute.
How to secure
my services
Simply telephone me or email me. My contact details are all located on the website. I would love to be of service to you.
JUST CLICK HERE to go straight to the Contact page.
