What am I ?

A registered legal practitioner since 1981.
An Accredited Mediator since 2000 and now fully accredited under the new national accreditation standard.
An Arbitrator since 2000.
The holder of three tertiary degrees including a Master of Laws.

My Credo

My market credo is that if you are a highly skilled expert at what you do then you should show your own faith in yourself and your skills by insisting that you only be paid if you obtain an agreed successful outcome, as mutually defined by you and your client, at the time your services are retained.

Isn’t this what "the customer" wants in all other segments of the marketplace? Do people want to pay for a poor meal? Do they want to pay for defective plumbing services? Do they want to pay for expensive business consulting if it fails to improve their bottom line? Do they want to pay for an expensive medical negligence suit if the suit fails? Do they want to pay for a better TV screen if it fails to deliver a better picture?

The answer is of course "No". In each case they expect only to pay for a product or a service if that product or service delivers the expected result. But if the product or service does produce the expected and hoped for result or outcome that same client or customer is quite prepared to pay a very good price for it – even above an average "market price".

The Better Way

The better way is setting up a process to analyse, manage and resolve the dispute that has these essential ingredients -

A genuine willingness and intention of the parties in dispute to opt out of the combat zone and mindset that is referred to as "litigation" and embrace an alternative approach to dispute resolution that focuses entirely on the parties themselves, with expert assistance, determining what the true issues in the dispute and how they resolve those issues to their mutual satisfaction;
The right environment, culture and system within which to assist the parties to manage and resolve their own dispute;
The right level of knowledge and expertise being applied to assist the parties to manage and resolve their dispute on their own.

My success rate

My success rate to date with applying the "better way" to dispute management and resolution has been very high – about a 95% success rate. This means that in just 5% of the cases I take on, that meet my carefully designed criteria and satisfy my pre-conditions, my efforts are in vain and I do not receive a fee for my services except at the parties discretion. Some do elect to pay me even without achieving their preferred outcome as they appreciate the amount of skill and effort I devote to helping them achieve finality to their dispute.

How to secure
my services

Simply telephone me or email me. My contact details are all located on the website. I would love to be of service to you.
JUST CLICK HERE to go straight to the Contact page.

Testimonials

H & K Ryan & Associates use Chris's services as a lawyer and for our dispute resolution process for all our clients in need of assistance when disputes arise.

Over the last few years Chris has been very impressive in relation to his own ability to assist and analyse the heart of these client’s disputes.

He has presented himself to us and our clients with the best of options to resolve their disputes as quickly and inexpensively as possible letting then know their situation at all times possible.

This is the importance that we as business people, want. Chris's versatility along with his 28 years of experience allows him to quickly find the strengths and weaknesses of our client’s current position.

Chris has a clear set of options and choices presented to us all along with what he calls the next best steps to achieve the best possible outcome in this dispute resolution process.

H & K Ryan has no hesitation is recommending Chris's services to anyone is business who has a pending dispute and would like it diagnosed and resolved in the shortest possible time and with the least amount of hassle and disruption to your life as well as to their business.

Howard Ryan
H & K Ryan & Associates

We have used Chris's services as a lawyer and as a dispute resolution strategist on a number of occasions over the last few years and have been very impressed with his dispute resolution abilities. He has an uncanny ability to get the parties focused on the issues that are at the heart of the dispute.

His approach is attractive to business people in smaller type businesses because he makes a total commitment to bring the parties to some final private resolution to keep them out of the courts and refuses to take a fee until this is achieved.

We have no hesitation in recommending Chris's services to anyone in business who encounters a dispute that they find that cannot resolve on their own and wants to get it out of their hair as fast and as inexpensively as possible.

Nathan Polito
Blueviper Interactive
www.blueviper.com.au

Chris worked at helping to resolve a building dispute for us. We found him to be very accessible, even answering our initial enquiry whilst overseas! Throughout the process Chris worked openly and honestly with us to help bring about the best solution to our problem.

He was able to offer alternatives when negotiations with other parties stalled so that the resolution process always seemed to be moving forward.It was Chris' ability to trust and work with other professionals that made the process run so smoothly.

Best of all our dispute was resolved outside of the tribunal in a fairly short period of time. Contacting Chris to help with our building dispute was one of the best decisions we made in the building process.